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Do Not Call
List
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OUR VISION |
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Strive to be
the quality leader
in every aspect of the communications
field |
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Below are some answers to commonly-asked questions:
I don’t have dial tone on my phone
- Unplug, from all phone jacks, everything you have plugged in these
phone jacks, including phones, faxes, computers, alarm systems, answering
machines etc.
- Choose a regular phone to test the line and plug it in to any jack.
- If you do not get dial tone try another jack and/or another phone.
I have a question about my voice mail
- Please refer to the basic
link or enhanced/business
link voice mail instructions on this web site.
I don’t have Internet service
- Unplug the modem from the power outlet and the phone line, unplug/shut
off the
router (if applicable) and unplug the computer; wait half a minute.
- Plug the modem into a power outlet and phone line and look to see if
the modem indicator light is on solid. This means you have a connection to
the Internet.
- Plug in router (if applicable).
- Plug in computer.
My email is not working
- Contact the Help Desk (available 24 hours a day, 7 days a week) at
519-839-6900.
How do I retrieve my email when away from home?
What are the advantages of
Gosfield North Communications’ Internet service?
I would like to view my telephone bill online
- Click on
link and follow the instructions.
I’m planning to dig up my yard
- Please contact ON1CALL
link for locates of
utility services.
What are the benefits of being a member of the co-operative?
- Please click on this
link.
If you are still having trouble please call the office at 519-839-4734.
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